Run a database update in Kaspersky Endpoint Security for Windows.If an error occurs at the installation of a major update for Kaspersky Endpoint Security for Windows, for example, version 11.7: Install Kaspersky Endpoint Security for Windows once again.If the issue persists, use the kavremover tool. Try uninstalling Kaspersky Endpoint Security for Windows once again.If the application cannot be removed in a regular way: Uninstall Kaspersky Endpoint Security for Windows.If the fix for your Windows version has not been released yet, delete the Windows update that causes the issue. Install the fix from the table above, if available.If Kaspersky Endpoint Security for Windows fails to start after the installation of the Windows updates from the table: If Kaspersky Endpoint Security for Windows still does not start, proceed the solution below.Restart the computer or force run the AVP service using the command sc start avp.Wait until the tool completes its work.Run cmd.exe with the administrator rights and execute the command kes_setup_util.exe /unblock.If Kaspersky Endpoint Security for Windows does not start after the operating system upgrade (for example, from 21H1 to 21H2): Operating systemįor more information, see the Microsoft support site. Find a fix for your Windows version in the table below.
We recommend installing November or December Microsoft updates as soon as possible. Windows updates listed in the table below may interfere with the operation of Kaspersky Endpoint Security for Windows.Īfter the installation of a Windows update Kaspersky Endpoint Security for Windows keeps functioning correctly and the security of the system remains intact, but installation of a major update for Kaspersky Endpoint Security for Windows (for example, upgrading from version 11.6 to 11.7) becomes unavailable.
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